COOKER HIRE LTD PRIVACY POLICY

Company registration details

Cooker Hire Limited is a UK based company with its Head Offices at:
Holland House, Valley Way, Rockingham Road, Market Harborough, Leicestershire, LE16 7PS, United Kingdom

Cooker Hire Ltd’s London Logistics Centre address is:
80 Heathrow West Business Park, Langley, Berkshire, SL3 8XP, United Kingdom

All deliveries and collections must be booked in advance.

Cooker Hire Ltd's Registered Office is:
Ground Floor, Cooper House, 316 Regents Park Road, London, N3 2JX, United Kingdom

Registered in England
Registered Number – 12417545
VAT Number – GB 391438479

We can be e-mailed at: sales@cookerhire.com
or telephoned on +44 (0)1858 412100
the calls may be recorded or monitored.

Use and Copyright of Logos

Cooker Hire and the Cooker Hire Ltd logo are trademarks of Cooker Hire Limited. All rights reserved. The logos and company names we use on this site are the property of their respective owners. Any disputes regarding their use should be directed to sales@cookerhire.com

Governing law

This site is governed by the laws of United Kingdom and the country in which the user resides, any dispute or action arising out of this site shall be determined in accordance with such laws.

Privacy Policy

This privacy policy will explain how our organisation Cooker Hire Ltd, uses the personal data we collect from you when you use our website cookerhire.com or you enter correspondence with our Company.

Topics:

What data do we collect?

Cooker Hire Ltd collects the following data:

Personal identification information (Name, email address, phone number, etc.)

Bank account details if you have engaged with our services for a fee

How do we collect your data?

You directly provide Cooker Hire Ltd with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.

Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

Use or view our website via your browser’s cookies.

Cooker Hire Ltd may also receive your data indirectly from third party sources such as companies you may order from which sell or stock our goods.

How will we use your data?

We hold various data on your organisation which may include:-

The information we hold is only used for the purposes of trading and communicating with you and is stored physically in locked storage at our head office or digitally on our secured server. Cooker Hire Ltd have never and will never pass your personal data on to a third party without your permission.

When Cooker Hire Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Protection of your information

Your privacy is important to us and we follow strict security and organisational procedures in the processing, storage, destruction and disclosure of your information. This is to prevent unauthorised access or loss of your information.

How do we store your data?

Cooker Hire Ltd securely stores your data at our head offices on secure servers. Any hard copies of our invoices which may contain your data are kept in locked storage. Cooker Hire Ltd will keep your address and email data for 7 years unless you specifically ask us not to. Once this time period has expired, we will delete your data by destroying any hard copies and wiping from our computer files.

Marketing

Cooker Hire Ltd would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Cooker Hire Ltd from contacting you for marketing purposes or giving your data to other members of our associated companies.

If you no longer wish to be contacted for marketing purposes, please contact us at sales@cookerhire.com

What are your data protection rights?

Cooker Hire Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

We can be emailed at: sales@cookerhire.com
or telephoned on +44 (0)1858 412100
calls may be recorded or monitored for training purposes.

Cookie Policy

It is our responsibility to protect your privacy. As part of this responsibility, we let you know what information we collect using cookies when you use our website, why we collect it and how we use it to improve your experience.

About Cookies

Cookies are small text files that websites save locally to your computer, which allow sites to store and use information during your visit. They can improve your experience when using a website by:

None of our cookies used for our sites can be used to identify you personally. They are just used to help make the site better for you. To learn more about cookies and how to manage them, visit About Cookies.

Read on to find out more about how we use cookies.
Running our site – session cookies

To run our sites we use “session cookies”. These cookies are used to remember selections and preferences that you’ve already made or information that you’ve already given. Certain parts of our sites will not work if cookies cannot be set (for example if you set your browser to refuse all cookies).

Current concerns with cookies

There are many legitimate uses for cookies to enhance convenience and efficiency. However, some uses of cookies can lead to privacy concerns. These concerns typically emerge when a cookie holds personal information identifying you (e.g. a person’s name, e-mail address, billing information, address or similar), or is used across multiple sites to track users and internet usage.

cookerhire.com does not use any of its first-party cookies to hold any personal information or track users across multiple sites. On some of our sites we use third party social sharing tools that set third-party cookies, which allow you to share content via social networks.

Other concerns some users have are around privacy, and in particular those third party cookies which are generated by advertisers which track browsing activity across different sites. For all cookies, there are steps that you can take to manage your user preferences on how these are set.

How do I manage cookies or turn them off?

You can manage the cookies stored on your computer, or turn them off completely, through your browser settings. Be aware that this may affect your browsing experience or even prevent you from using certain services such as those with a secure login, which require cookies to be set in order to work.

All modern browsers will let you change your cookie settings to give you broad control over whether cookies can be set or not. For more information, visit the help section for the browser you use.

Here are a few of the most popular browsers:

If you are concerned about third party cookies generated by advertisers, you can visit the Your Online Choices website which allows you to turn these off.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

For more information about how to manage cookies and their uses visit About Cookies.

For information regarding the updated law on cookies visit the ICO.

Privacy policies of other websites

The Cooker Hire Limited website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 16th November 2021.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

We can be emailed at: sales@cookerhire.com
or telephoned on +44 (0)1858 412100
the calls may be recorded or monitored.

You can write to us at:
Cooker Hire Ltd, Holland House, Valley Way, Rockingham Road, Market Harborough, Leicestershire, LE16 7PS, United Kingdom

How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that Cooker Hire has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.